Quebec & Ontario | Free shipping on orders over $75
Canada | Free shipping on orders over $150

WELCOME

The team of Ramacieri Soligo welcomes you to its online shopping site and encourages you to read these terms of use of our page. By using our site, you agree to the conditions described below, in their entirety.

TERMS OF USE

MODIFICATIONS OF THE INFORMATION ON THE SITE

The prices of our products are subject to change without notice. We reserve the right, at any time, to modify or discontinue the service without notice. We will not be liable to you or any third party for any modification, price change, suspension or termination of the Service.

We also reserve the right to correct any typographical errors, or inaccuracies regarding product descriptions, prices, promotions, offers, product shipping charges, shipping times and availability of items. We assume no obligation to update, modify or clarify the information except as required by law.

PRODUCTS

Our products are available in limited quantities and are subject to our return policy. The articles presented on our site are illustrated so that they are as faithful as possible to reality. We can not guarantee color accuracy because of the display of your computer screen. All product descriptions and prices can be changed at any time without notice. We reserve the right to discontinue the sale of any product at any time.

PROMOTIONS

Promotions can not be combined with any other offer or promotion, and are non-cash-worthy.

ACCURACY OF INVOICING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place us. We may, in our sole discretion, limit or cancel quantities purchased by a person. These restrictions may include orders placed by the same customer account, the same credit card, the same billing or shipping address. In the event that we modify or cancel an order, we may attempt to notify you via the e-mail address, billing address or telephone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole opinion, appear to be placed by resellers, fraudsters or distributors. You agree to provide valid, complete and accurate purchase and account information for all purchases made from us.

PERSONAL INFORMATION

Your request for personal information in the store is governed by our Privacy Policy.

PROHIBITED USE

You are prohibited from using the site or its content for any illegal purpose, violating any federal or provincial regulations, infringing or violating our intellectual property rights, submitting false or misleading information, downloading or transmitting any information. virus or any other type of malicious code that will affect the functionality or operation of the website. We reserve the right to terminate your use of the service or any related website for violation of any of the prohibited uses listed above. We reserve the right to cancel an order if it is suspected of fraud.

CHANGES TO SERVICE TERMS

You can view the most recent version of the Terms of Use at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates to our site. It is your responsibility to periodically check our website for changes. Your continued use or your access to our website constitutes acceptance of these changes.

CONTACT INFORMATION

If you have any questions about the terms of use, write to us atcommunications@ramacierisoligo.com

CONFIDENTIALITY DECLARATION

WHAT WE DO WITH YOUR INFORMATION

When you purchase an item from our online store, as part of the purchase and sale process, we collect personal information that you provide to us, such as your name, address, phone, and email address. When you browse our site, we also automatically receive the IP (IP) address of your computer that sends us browser related information and your operating system. This information will be used for the sole purpose of completing the purchase transaction.

CONSENT

When you provide us with personal information at the time of payment, be it your name, credit card number, email, address, phone number, we are committed to using this data only for the purpose of completing your order, from organize a delivery, or a return of merchandise. By placing an order, you agree to what is described above. For any other secondary use of your personal data, for marketing purposes for example, we will give you the opportunity to refuse, or you will seek approval to use them directly.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information only if required by law or if you violate our terms of use.

PAYMENTS&SECURITY

Our store is hosted on Shopify Inc. They provide us with the online ecommerce platform that allows us to sell you our products. Your information is stored in Shopify's data store. They store them on a secure server, protected by a firewall.

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. Your purchase transaction data is stored only to the extent necessary to complete your purchase transaction. When finished, your purchase transaction information is immediately deleted. All direct payment gateways meet the standards established by PCI-DSS as managed by the PCI Security Standards Council. Their requirements ensure the secure management of credit card information by our store and service providers.

To protect your personal information, we follow industry best practices to ensure that they are not inappropriately lost, misused, accessed, disclosed, altered or destroyed. When credit card information is provided to us, the data is encrypted using Secure Socket Layer (SSL) technology. Although no method of Internet transmission or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional approved general standards.

For more information, you can also read theTerms of usefrom Shopify or theConfidentiality declaration

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time. Changes and clarifications will be effective immediately upon posting on the site.

QUESTIONS AND PERSONAL INFORMATION

If you wish to access or correct any personal information we hold about you, contact us by email at:communications@ramacierisoligo.com, or by mail:

Ramacieri Soligo, 815 Querbes Avenue Montreal Quebec CA H2V 3X1.